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    Introducing frameworks to connect case specifics to broader concepts

    One reason students enjoy learning through the case method is that each case reads like a unique story. Cases typically present a case protagonist embedded in a complex environment and pressed to make a decision in the face of challenges and uncertainty. Though the details of the case give it depth and interest, instructors frequently introduce frameworks during case discussions. Frameworks build students’ understanding of the case at hand while helping them generalize case specifics into conceptual knowledge. In this video, Julie Battilana describes the “Agitator,...

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    Referring back to student comments as discussion touchstones

    Over the course of a 90-minute whole class discussion, it can be easy to forget what was said ten minutes ago, let alone an hour ago. In this video, Julie Battilana describes how she listens carefully to student comments and then refers back to them to highlight complementaries, acknowledge a disagreement, or emphasize a particularly insightful point. By strategically referring back to these discussion touchstones, Battilana helps students develop a mental model of the class conversation and its contours.

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    Engaging in extended dialogue with students

    Facilitating a strong case discussion involves not only asking students questions but carefully listening to their responses and following up. In this video, Julie Battilana describes how she frequently stays with a student after asking them a question and poses repeated follow-ups to ensure that both she and the rest of the class have fully understood the student’s thinking. Though being questioned by your professor may sound intimidating at first, Battilana uses this move to convey that she is deeply interested in and attentive to students’ ideas -- that she is “...

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    Probing student disagreement to achieve deeper understanding

    Cases are designed so that students synthesize complex information, analyze potential paths forward, and then take a stand on what the protagonist should do next. Throughout this process, students will likely disagree with each other. Rather than glossing over student disagreement, Julie Battilana describes how she highlights differences in opinion and then pushes the class to do additional analysis so they better understand why they disagree. Digging into these disagreements rather than shying away from them ultimately provides, Battilana explains, “a wonderful...

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    Using movement to increase intimacy, energy, and visibility

    Keeping students engaged in a large, lengthy class is challenging for any instructor. To help her students stay interested and focused, Julie Battilana channels her vigorous and infectious enthusiasm into each class session. In this video, Battilana describes how she uses movement to keep the class energy high, to connect personally with students, and to ensure that no students stay off her radar in class. The result is a non-stop, energetic case session that flies by for her students.

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    Tracking student participation to ensure all students contribute

    In a fast-paced case discussion, it can be easy to lose track of the students who have not recently spoken up. In order to make sure that all students’ voices are heard in her classroom, Julie Battilana tracks student participation and then looks for the hands of students who have not spoken in the past three classes. To support students who may feel less confident speaking up in class, she also employs “warm calls,” giving students a heads up that she is going to call on them later in class. These strategies ensure that by the end of the course, all students have...

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    Using Simulations in the Case-Based Collaborative Learning Classroom

    In contrast to paper cases, simulations in the classroom push students to enact what they have learned. In Homeostasis I, instructors immerse groups of students in high-stress, realistic hospital scenarios. The exercise forces student groups to collectively come to a consensus about treatment and quickly, all the while navigating the stress that accompanies taking care of patients. From the instructors’ end, engineering such a learning space requires hitting what Richard Schwartzstein calls the “sweet spot,” in which students are agitated enough to make...

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    Designing a Simulation Session

    Simulation scenarios are carefully chosen in order to build on and complicate textbook concepts in realistic settings. In this way, Homeostasis I is a “flipped classroom”: students prepare and learn concepts independently while time in class presents opportunities to put those concepts into practice and synthesize them during simulation-inspired discussions. Richard Schwartzstein underscores this element of transfer as critical to simulation design. Accordingly, the concepts students confront in the learning exercise might be “foundationally the same” but presented...

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    Planning for Unpredictability in Simulations

    Teacher-driven lessons afford instructors the luxury (and limitations) of a predictable plan. By contrast, the learning that emerges out of simulations is evolving, spontaneous, and contingent on the specific set of individuals participating. For facilitators, these circumstances require being open to students’ thinking and flexible with lesson plans, without letting efficiency or structure go by the wayside. Richard Schwartzstein calls the “unscripted” nature of simulations the challenge and fun in their facilitation. Noting that “no two sessions are exactly the...

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    Normalizing Uncertainty Through Simulations

    Most fields, especially those that involve working with people, are not nearly as straightforward as textbooks might have students believe. However, many students find confronting uncertainty and not getting the “right answer” to be a discomforting experience. In Homeostasis I, Richard Schwartzstein and Jeffrey William see simulations as powerful exercises to get students used to navigating uncertainty. Through modeling, questioning, and devising scenarios without clear-cut answers, Schwartzstein and William emphasize to students the importance of “being okay with...

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    Engaging the Whole Class Through Strategic Role Assignment

    When a simulation or role play requires the direct involvement of only a small subset of students, the rest of the class may find themselves disconnected from the action. Even students within the subset of chief participants can become disengaged if their individual role is ill-defined. In this video, Richard Schwartzstein and Jeffrey William discuss how strategic role assignments can maintain engagement and “involve the crowd.” In this simulation specifically, the main actors in the simulation fulfill roles that mirror those on a hospital floor, while other...

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    Defining Strategic Roles for Simulation Facilitators

    As an expert in one’s field, it can be challenging for instructors to move to the periphery of the classroom and let students take the lead. Not doing so, however, can impede students’ problem-solving and critical thinking skills. Fortunately, acting as a facilitator in simulations does not necessarily mean instructors stand idly by. In this video, Jeffrey William discusses how instructors in Homeostasis I find ways to guide students’ thinking without overpowering them by posing questions, issuing subtle hints, and purposefully walking away. Considering the role of...

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    Debriefing the Emotional Experience of the Simulation

    When the simulation has formally ended, this does not mean the learning is over. Debriefing the simulation experience with students is a critical component of achieving instructors’ learning objectives. More intense than a paper case, role plays and simulations also stir emotions and raise stress levels among participants. Given this, taking time to debrief the anxieties and emotions simulations raise is imperative. In this video, Richard Schwartzstein, Jeffrey William, and Homeostasis I students discuss the importance of acknowledging the emotional component of the...

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    Asking and Answering Questions to Deepen Student Understanding

    Simply because one student has offered a correct answer does not mean other students are on the same page. In this video, Richard Schwartzstein discusses how he responds to student questions and responses in a way that invites the whole class into the conversation. “Tell me more about that,” is one of his go-to responses to gently probe students’ understanding and demystify their thought process for other learners in the room. “If they tell me the right answer, I don’t always validate it,” Schwartzstein explains, “because I’ll still turn to someone else and say...

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    Building intense learning environments through simulation design

    Simulations aim to replicate realistic problems from the field in a relatively controlled classroom environment. However, this is difficult since field-based problems are vulnerable to contextual changes, complicated by divergent social interests, and seldom straightforward. In this video, Brian Mandell and his teaching team discuss how they design classroom simulation experiences that mirror the real world and ratchet up pressure for students. This global negotiation simulation in particular features misaligned interests, cultural clashes, and periodic news bulletins that shift the very...

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    Preparing students for a simulation

    Complex, multi-party simulations require careful preparation. With so many moving parts, students should have some understanding of what to expect and how to appropriately prepare. In this video, Mandell and his teaching team describe the materials and instructions students receive before simulations. While all groups receive general instructions which provide broad details about the case, each group member also receives his or her own confidential instructions outlining individual interests, allies, and adversaries. To prepare, students study both sets of instructions closely,...

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    Leveraging the teaching team in a simulation

    The more complex a simulation becomes, the more important a well-organized teaching team is for an instructor. Having multiple teaching assistants allows lead instructors to delegate responsibilities procedurally and purposefully. In this video, Mandell’s teaching team reflects on some of the different roles they play throughout simulations. These roles range from gathering data for the whole class debriefs after simulations to coaching students individually as they negotiate. 

    Giving peer feedback promptly with "hot" debriefs

    Though simulations can be powerful learning experiences on their own, students’ learning is enhanced when instructors give them adequate time to process what they just experienced. Particularly when pressure runs high, fostering a structured space for students to debrief is critical. In Brian Mandell’s class, immediately after simulations conclude, student groups offer each member feedback about their performance in the activity. With the simulation still fresh in students’ minds, “hot” debriefs become candid spaces in which students provide one another specific, constructive support....

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    Synthesizing simulation takeaways through lecture

    If simulations plunk students right in the middle of the action, what is the role of the instructor? Though instructors in simulation-based classrooms typically play the role of facilitators rather than lecturers, a strategically placed lecture gives the disciplinary expert in the room a chance to distill key conceptual takeaways from student-centered activities. This video shows how Brian Mandell commences full group sessions by delivering a mini-lecture that responds directly to what students just experienced. The analytic lecture aims to, in Mandell’s words, provide students...

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    Presenting simulation data to spark discussion and reflection

    Failing to debrief after an intense simulation is a missed opportunity, but when simulation debriefs fail to draw on specifics from the activity, this can also short circuit discussion and reflection. Accordingly, providing fresh, relevant data from a recently conducted simulation can deepen debrief conversations and offer students concrete details to drive their reflections. In this video, Mandell and his teaching assistant share both quantitative and qualitative data from the simulation to enliven and enhance the full group debrief. Calling upon specific groups to...

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